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Complaints


The Commission welcomes complaints from consumers and businesses with respect to what it perceives to be unfair trade practices, cartel practices and over pricing of items that are under price control.

Only complaints that are within the Commission’s jurisdiction will be investigated. Complaints not within the Commission’s jurisdiction will be forwarded to the relevant authority and the complainant advised accordingly.

The Commission will seek to address all complaints within 30 days of receiving it. Complex cases may take longer and the complainant advised if this may be the case.

You may lodge your complaint via email or you may write and post it to:


  • The Chair, Commerce Commission,
    PO Box 5031, Raiwaqa, Suva

    or it can be dropped off at
    Level 1, Garden City Complex,
    Carpenter Street, Raiwaqa, Suva.

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